{"componentChunkName":"component---src-templates-help-article-template-jsx","path":"/help/articles/61000165220","result":{"data":{"allContentfulHelpCategory":{"edges":[{"node":{"categoryTitle":"Extensions","categoryId":"61000063757"}},{"node":{"categoryTitle":"With Slack","categoryId":"61000080941"}},{"node":{"categoryTitle":"Mobile app","categoryId":"61000080939"}},{"node":{"categoryTitle":"Account & billing","categoryId":"61000080940"}},{"node":{"categoryTitle":"How to guides","categoryId":"61000063760"}},{"node":{"categoryTitle":"Getting started","categoryId":"61000063758"}}]}},"pageContext":{"article":{"id":61000165220,"type":1,"status":2,"agent_id":61003830981,"created_at":"2020-03-04T01:30:44Z","category_id":61000063760,"folder_id":61000195723,"title":"How to undo or reopen a task that was marked as completed","updated_at":"2021-01-04T23:08:15Z","description":"<p>To get to Workast, <strong><a href=\"https://my.workast.io/\" target=\"_blank\"></a><a href=\"http://my.workast.io\" target=\"_blank\">click on this link</a></strong> and login with Slack credentials.  </p><p>Alternatively, you can click on any of the task links to open the task in the web app.</p><p>Once you have logged in, you can find the completed task in multiple ways:</p><ul><li>If it's a task that you recently completed, click on the \"Completed by me\" report on the left-hand taskbar.</li></ul><ul><li>If it's a task that either you or a teammate completed, open the space that contained the task, then click on the completed tab.</li></ul><ul><li>You can also search for the task, either using a keyword or advanced search.   Click <a href=\"https://www.workast.com/help/articles/61000165265\" target=\"_blank\">here </a>to learn more about how to use the search function.  </li></ul><p>Once you've found the task that you want to undo, click on the green checkmark.  Clicking on the green checkmark will undo the task.  The task will return to the bottom of its original list.</p><img src=\"https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/61001281885/original/0g6AuiYo9ABo35RIL5GUdwIBjbkqCoWO4w.gif?1588200705\">You can also reopen a completed task by clicking on the \"Completed\" button in the task details screen.<img src=\"https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/61001281895/original/dq888bcUucZW1xIli2i9SR44fwFmhN8I7w.png?1588200796\">","description_text":" To get to Workast, click on this link and login with Slack credentials.    Alternatively, you can click on any of the task links to open the task in the web app.  Once you have logged in, you can find the completed task in multiple ways:   If it's a task that you recently completed, click on the \"Completed by me\" report on the left-hand taskbar.    If it's a task that either you or a teammate completed, open the space that contained the task, then click on the completed tab.    You can also search for the task, either using a keyword or advanced search.   Click here to learn more about how to use the search function.     Once you've found the task that you want to undo, click on the green checkmark.  Clicking on the green checkmark will undo the task.  The task will return to the bottom of its original list. You can also reopen a completed task by clicking on the \"Completed\" button in the task details screen.","seo_data":{"meta_title":"","meta_description":""},"tags":[],"attachments":[],"cloud_files":[],"thumbs_up":0,"thumbs_down":0,"hits":4,"feedback_count":0},"folderArticles":[{"id":61000165219,"type":1,"status":2,"agent_id":61003830981,"created_at":"2020-03-04T01:30:44Z","category_id":61000063760,"folder_id":61000195723,"title":"How to complete a task ","updated_at":"2021-01-04T23:08:17Z","description":"<p>Once the work has been completed for a task, you can mark the done as completed in Workast so that the followers of the task can be advised you have finished the work required.</p><ul><li>Navigate to that task, and click the black checkmark to the left of the task name to mark the task as done.  You can mark multiple tasks as complete, one right after the other. </li></ul><p><img src=\"https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/61001278775/original/Q_28SMTqB-pzy4zqX4bRTnR1J7PVTkzjhg.png?1588186355\"></p><ul><li>The completed task will move to the completed tasks tab. </li></ul><p><img src=\"https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/61001279643/original/4Pqs9cwuhRj4mZW9dhilTaUTHWjDVrmNcQ.gif?1588189357\"></p><ul><li>You can also complete a task by clicking on the \"Mark complete\" button in the top panel in the expanded task view. </li></ul><img src=\"https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/61001279688/original/6CNGVfkB8DFAKo0rEmWYTrFSGOOwnpHfyw.png?1588189555\"><ul><li>You can also complete a task in the board view by mousing over the task, and then clicking on the checkmark. </li></ul><img src=\"https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/61001279737/original/bShrYMoCynx6GSUU3JfhB6vPiK6sMm883g.gif?1588189817\"><h2><strong>How to undo a complete a task</strong></h2><ul><li>You can undo a completed task in Workast by clicking on the green check mark.  This will mark the task as open, and move it back to the list/column from which it came.</li></ul><p><img src=\"https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/61001280146/original/ruu5uzOH83EIHemHepVE5U1FYx1vvQfhTg.gif?1588191926\"></p><ul><li>You can also undo a completed task by clicking the \"Completed\" button in the task details screen.</li></ul><p><img src=\"https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/61001280170/original/FO6Hs-dCMF_9krgmHdGLcctrNy0-a5DDoQ.png?1588192053\"></p>","description_text":" Once the work has been completed for a task, you can mark the done as completed in Workast so that the followers of the task can be advised you have finished the work required.   Navigate to that task, and click the black checkmark to the left of the task name to mark the task as done.  You can mark multiple tasks as complete, one right after the other.       The completed task will move to the completed tasks tab.       You can also complete a task by clicking on the \"Mark complete\" button in the top panel in the expanded task view.     You can also complete a task in the board view by mousing over the task, and then clicking on the checkmark.    How to undo a complete a task   You can undo a completed task in Workast by clicking on the green check mark.  This will mark the task as open, and move it back to the list/column from which it came.      You can also undo a completed task by clicking the \"Completed\" button in the task details screen.    ","seo_data":{"meta_title":"","meta_description":""},"tags":[],"attachments":[],"cloud_files":[],"thumbs_up":0,"thumbs_down":0,"hits":7,"feedback_count":0},{"id":61000165201,"type":1,"status":2,"agent_id":61003830981,"created_at":"2020-03-04T01:30:40Z","category_id":61000063760,"folder_id":61000195723,"title":"How to see completed tasks","updated_at":"2021-01-04T23:08:16Z","description":"<p>There are multiple ways to view your completed tasks within the Workast web application.</p><h2><strong>Workast - Your completed tasks</strong></h2><ul><li>To get to Workast, <a href=\"https://my.workast.io/\" target=\"\"><strong>click on this link </strong></a>and log in.</li></ul><ul><li>On the left taskbar, you will see the <strong>Completed by me</strong><strong> </strong>report.</li></ul><ul><li>Click on that tab to bring up the report.</li></ul><ul><li>This shows the tasks you have completed across all lists, ordered by completion date.  </li></ul><img src=\"https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/61002469013/original/vbm38dHL8vX_9k9f5CUhoJ4kpTaxsevecw.png?1592257167\"><h2><strong>Workast - Completed tasks in a Space</strong></h2><ul><li>To view completed tasks in a Space, click on the completed tab.  Tasks completed by be listed there, sorted by completion date.</li></ul><img src=\"https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/61002469306/original/Euw_GWibs3w59IXxCkGc-v9g2VEDg8W1Xw.png?1592258312\"><ul><li>You can also see completed tasks in the completed column in the board view.  Scroll to the bottom of the page in the board view, then use the horizontal slider to scroll all the way to the right where you will see the Completed column.</li></ul><img src=\"https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/61002469367/original/bGOtfJqiJK_EUHw3O6z-YXxdOPDgyEGZFA.gif?1592258556\"><h2><strong>Workast - Completed tasks using custom reports</strong></h2><ul><li>Click on the \"Create new report\" in the left taskbar.</li></ul><p><img src=\"https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/61002469585/original/WjeFOanyhOnFmt8pfssz6G9UtDacvlUafg.png?1592259363\"></p><ul><li>Click the + next to the \"Pending\" filter and select \"Status\" and then \"Done\" to choose tasks that are completed.   Click \"Apply.\"  Then, click the X next to pending to remove that filter. </li></ul><p><img src=\"https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/61002469736/original/YRh_X3nMo5An_AIvulpVW5yot1GiKMT8CQ.gif?1592260141\"></p><ul><li>Next, click the + next to \"Add filter\" to add additional filters.  Don't forget to tick the box next to \"Include subtasks\" if you want to include <a href=\"https://www.workast.com/help/articles/61000165154\" target=\"_blank\">subtasks</a>. </li></ul><ul><li>Your search results will automatically populate, and show the task information, including the space, the list, the due date, and the assignee.</li></ul><img src=\"https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/61002470361/original/kN4TnzA_L2O-8DkP4CmyhRbc-lImFC1HNg.png?1592263369\">To learn more about reports, click <a href=\"https://www.workast.com/help/articles/61000165265\" target=\"_blank\">here</a>.","description_text":" There are multiple ways to view your completed tasks within the Workast web application.  Workast - Your completed tasks   To get to Workast, click on this link and log in.    On the left taskbar, you will see the Completed by me report.    Click on that tab to bring up the report.    This shows the tasks you have completed across all lists, ordered by completion date.     Workast - Completed tasks in a Space   To view completed tasks in a Space, click on the completed tab.  Tasks completed by be listed there, sorted by completion date.    You can also see completed tasks in the completed column in the board view.  Scroll to the bottom of the page in the board view, then use the horizontal slider to scroll all the way to the right where you will see the Completed column.   Workast - Completed tasks using custom reports   Click on the \"Create new report\" in the left taskbar.      Click the + next to the \"Pending\" filter and select \"Status\" and then \"Done\" to choose tasks that are completed.   Click \"Apply.\"  Then, click the X next to pending to remove that filter.       Next, click the + next to \"Add filter\" to add additional filters.  Don't forget to tick the box next to \"Include subtasks\" if you want to include subtasks.     Your search results will automatically populate, and show the task information, including the space, the list, the due date, and the assignee.  To learn more about reports, click here.","seo_data":{"meta_title":"","meta_description":""},"tags":[],"attachments":[],"cloud_files":[],"thumbs_up":0,"thumbs_down":0,"hits":9,"feedback_count":0},{"id":61000165220,"type":1,"status":2,"agent_id":61003830981,"created_at":"2020-03-04T01:30:44Z","category_id":61000063760,"folder_id":61000195723,"title":"How to undo or reopen a task that was marked as completed","updated_at":"2021-01-04T23:08:15Z","description":"<p>To get to Workast, <strong><a href=\"https://my.workast.io/\" target=\"_blank\"></a><a href=\"http://my.workast.io\" target=\"_blank\">click on this link</a></strong> and login with Slack credentials.  </p><p>Alternatively, you can click on any of the task links to open the task in the web app.</p><p>Once you have logged in, you can find the completed task in multiple ways:</p><ul><li>If it's a task that you recently completed, click on the \"Completed by me\" report on the left-hand taskbar.</li></ul><ul><li>If it's a task that either you or a teammate completed, open the space that contained the task, then click on the completed tab.</li></ul><ul><li>You can also search for the task, either using a keyword or advanced search.   Click <a href=\"https://www.workast.com/help/articles/61000165265\" target=\"_blank\">here </a>to learn more about how to use the search function.  </li></ul><p>Once you've found the task that you want to undo, click on the green checkmark.  Clicking on the green checkmark will undo the task.  The task will return to the bottom of its original list.</p><img src=\"https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/61001281885/original/0g6AuiYo9ABo35RIL5GUdwIBjbkqCoWO4w.gif?1588200705\">You can also reopen a completed task by clicking on the \"Completed\" button in the task details screen.<img src=\"https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/61001281895/original/dq888bcUucZW1xIli2i9SR44fwFmhN8I7w.png?1588200796\">","description_text":" To get to Workast, click on this link and login with Slack credentials.    Alternatively, you can click on any of the task links to open the task in the web app.  Once you have logged in, you can find the completed task in multiple ways:   If it's a task that you recently completed, click on the \"Completed by me\" report on the left-hand taskbar.    If it's a task that either you or a teammate completed, open the space that contained the task, then click on the completed tab.    You can also search for the task, either using a keyword or advanced search.   Click here to learn more about how to use the search function.     Once you've found the task that you want to undo, click on the green checkmark.  Clicking on the green checkmark will undo the task.  The task will return to the bottom of its original list. You can also reopen a completed task by clicking on the \"Completed\" button in the task details screen.","seo_data":{"meta_title":"","meta_description":""},"tags":[],"attachments":[],"cloud_files":[],"thumbs_up":0,"thumbs_down":0,"hits":4,"feedback_count":0}],"category":{"id":61000063760,"name":"Step by Step","description":"View our step by step articles on how to use Workast here","created_at":"2020-02-27T22:51:24Z","updated_at":"2020-08-06T19:57:16Z"},"folder":{"id":61000195723,"name":"Completing Tasks","description":null,"visibility":1,"created_at":"2020-04-30T22:53:54Z","updated_at":"2020-04-30T22:53:54Z"}}}}